Ticket Management
No matter the size of your project, our project coordinators ensure that each ticket is properly entered, scheduled, tracked, and closed out. If issues arise, they manage the escalation process and upon completion, they audit the ticket to ensure completeness of the information
* Field Technician Check-In / Check-Out
* Field Technician Remote Support
* Escalation Management
* Test & Turn Up
* Deliverables Collection & Auditing
No matter the depth or breadth of your dispatch, we locate, qualify, and fully vet the appropriately skilled field technician for each event. Because of our very specific vetting process, 96% of our dispatches result in a first-time visit success, so you can be assured that you’ll be back up and doing business quickly.